Welcome to Eve eBikes! These Terms & Conditions ("Terms") govern your use of our website (www.eveebikes.com), products, and services. By accessing or purchasing from our site, you agree to be bound by these Terms. If you disagree, please refrain from using our services.

1. Eligibility You must be at least 14 years old and legally capable of entering into contracts to use our services or purchase our products. By using Eve eBikes, you confirm you meet these criteria.

2. Use of Website You agree to use our website solely for lawful purposes. You must safeguard your account information and are responsible for all activities under your account. Eve eBikes reserves the right to terminate your access if you violate these Terms.

3. Products and Availability Eve eBikes provides Smartscooters, electric scooter accessories, and related products. Product specifications, pricing, and availability may change without prior notice. All orders placed are subject to acceptance by Eve eBikes. We reserve the right to refuse or cancel any order at our discretion.

4. Payment and Billing You agree to pay all charges associated with your orders. All payments are non-refundable unless explicitly stated otherwise in our refund policy or required by applicable law. Pricing can be updated anytime; you will be notified of any changes before they apply.

5. Warranty Terms Eve eBikes provides a 1-year warranty from the date of purchase on all scooter parts, explicitly excluding the scooter motor. The motor is provided "as is" and does not carry any warranty. This warranty covers manufacturing defects only and excludes damages resulting from misuse, neglect, accidents, improper maintenance, or normal wear and tear.

6. Intellectual Property All content, trademarks, logos, and intellectual property rights related to Eve eBikes products and services remain the exclusive property of Eve eBikes. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

7. Limitation of Liability To the maximum extent permitted by law, Eve eBikes is not liable for indirect, incidental, consequential, or special damages arising from product usage. Eve eBikes' total liability will not exceed the total amount you paid for the product.

8. Warranty Disclaimer Apart from the 1-year warranty described above or provided by our authorized dealers, products are provided "as is" without additional warranties, explicit or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or durability. Eve eBikes does not guarantee that the operation of the products or services will be uninterrupted, error-free, or free from viruses or harmful components.

9. Governing Law These Terms shall be governed by and construed under the laws applicable within Bangladesh, without regard to its conflict of law principles.

10. Changes to Terms Eve eBikes may update these Terms periodically. Any changes will be posted clearly on this page, including the updated "Last Updated" date. Continued usage of our services following any changes constitutes your acceptance of the updated Terms.